Refund policy
Customer Return & Refund Policy
Effective Date: August 2026
At FEEL AND BARI LLC, we aim to provide customers with a convenient and dependable shopping experience. Eligible products may be returned under the conditions described below.
Return Period
Return requests must be submitted within 30 days of the delivery date.
To qualify for a standard return, the merchandise should:
- Be unused and in its original condition
- Remain in resalable condition
- Include original packaging where applicable
- Include all supplied parts and accessories
- Not show signs of customer-caused damage, alteration, or misuse
- Be accompanied by valid order information
Products that do not satisfy these conditions may not qualify for a refund.
Items Not Covered by Standard Returns
The following products may be excluded from the standard return policy:
- Personalized or customized merchandise
- Final-sale products
- Clearance items
- Gift cards
- Products that have been used or altered
- Items damaged through improper handling after delivery
Any product-specific return restrictions shown on the applicable product page will also apply.
Refund Processing
Returned merchandise will be inspected after receipt.
If the return is approved, the refund will be sent to the original payment method within 5–10 Business Days.
Your bank or payment provider may require additional time before the refunded amount becomes available.
Damaged or Incorrect Orders
If an order arrives damaged, defective, or different from the item ordered, please contact us within 7 days after delivery.
Please include:
- Order number
- Explanation of the issue
- Photos of the product
- Photos of the shipping package
We will review the information and determine the appropriate resolution.
Return Shipping
Customers are responsible for standard return shipping costs unless the return results from an incorrect shipment, verified product defect, or damage during transportation.